Buddy cabs and care is an initiative of Besure Buddy Private Limited This Site/ Application/ Services is/are operated /provided by Besure Buddy Private Limited. These terms and conditions (“User Terms”) apply to your visit to and use, of the Site whether through a computer or a mobile phone, the Service and the Application, as well as to all information, recommendations and or services provided to you on or through the Site, the Service and the Application. This document is an electronic record in terms of Information Technology Act, 2000 and rules there under as applicable and the provisions pertaining to electronic records in various statutes as amended by the Information Technology Act, 2000. This electronic record is generated by a computer system and does not require any physical or digital signatures. By clicking on the “I ACCEPT” button or by using Besure Buddy Pvt Ltd, You are consenting to be bound by these User Terms.
All of the defined and capitalized terms in these User Terms will have the meaning assigned to them here below:
You will be “Eligible” to use the Services only when You fulfil all of the following conditions:
3. Registration and Account
The Site permits you to avail the multiple services offered by Besure Buddy Pvt Ltd and/or by a third party.
5. Confirmation Of Booking
7. Cancellation Policy
8. User Violation Of User Terms
You shall not smoke and drink in the Vehicles or misbehave with the Driver or distract the Driver or act in violation of Applicable Law. In the event You are found to be involved in the activities set out above, You shall be liable to pay a fine to us and we shall also have the right to terminate the Ride. In the event You fail to pay fine after the completion of the Ride, we may at our discretion, take such steps as may be available to us under Applicable Law. You shall also be blacklisted as a result of non-payment of the fine or misbehaving as the case may be, and in such event, Your Account may be terminated by Besure Buddy Pvt Ltd.
9. Customer Relationship Management
10. Emergency Services To Customer
11. Force Majeure
We shall not be liable for any failure to perform any obligations under this User Terms, if the performance is prevented, hindered or delayed by a Force Majeure Event and in such case our obligations under this User Terms shall be suspended for so long as the Force Majeure Event continues.
By accepting these User Terms and using the Service, You agree that You shall defend, indemnify and hold Besure Buddy Pvt Ltd, its affiliates, their licensors, and each of its officers, directors, other users, employees, attorneys and agents harmless from and against any and all claims, costs, damages, losses, liabilities and expenses (including attorneys’ fees and costs) arising out of or in connection with: